Cisco Unified Presence is a standards-based enterprise platform that brings people together in and across organizations in the most effective way. This open and extensible platform facilitates the highly secure exchange of availability and instant messaging (IM) information between Cisco Unified Communications and other applications.
In this tutorial , you will learn to troubleshoot Unified Clients (CUPC) for Voice Mail Access via CLI.In addition,learn how to access CUPS User pages and enable/disable PIN protection..It’s one of the several tutorials covering CUPS Deployment Video Guide here
Here is the Tutorial link :
Troubleshooting CUPC for VM Access


[...] Chapter 12: Troubleshooting Voice Mail Via CLI [...]